Digital Divide In Governance: How Technological Gaps Challenge Public Administration In 21st Century Nigeria

Abstract

The article addresses digital divide in governance with a focus on how technological gaps challenge public administration in the 21st century Nigeria. The objectives of the study are to evaluate how disparities in digital infrastructure, socio-economic status and technical competency challenge the implementation of digital policies. The study employs qualitative research design with data collected through secondary source. The study which is anchored on Technical Acceptance Model by Fred Davis as theoretical framework, revealed that that poor ICT infrastructure, low digital literacy, weak internet access, and policy inconsistency limit e-governance adoption. These challenges cause service delays, reduced transparency, and citizen exclusion, especially in rural areas. The digital divide therefore undermines administrative efficiency and inclusive governance. The study concludes that bridging the gap requires investment in ICT infrastructure, digital training for public servants, expanded broadband access, and a coherent national e-governance framework to ensure effective and resilient public administration. It recommends increased investment in ICT infrastructure, mandatory digital skills training for public servants, public-private partnerships to expand broadband access, and a unified national e-governance policy to bridge technological gaps and strengthen resilient public administration.