PRECURSORS OF QUALITY MANAGEMENT
DOI :
https://doi.org/10.35219/ann_udjg_im.2022.2.03Mots-clés :
Quality management, TQM, W. Eduards Deming, Joseph M. Juran, “Zero Defects”, “Quality Trilogy”, CWQCRésumé
After World War II, two major forces emerged that had a profound impact on quality. The first was the Japanese quality revolution and the second was the awareness of the importance of product quality in the mind of the customer. The promoters of that quality revolution in Japan were the Americans. The paper presents the contributions of the most important precursors of quality management.
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2025-09-17
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Comment citer
1.
PRECURSORS OF QUALITY MANAGEMENT. ANN_UDJG_IM [Internet]. 17 sept. 2025 [cité 2 nov. 2026];29(2):13-6. Disponible sur: https://ojs.ugal.ro/index.php/im/article/view/9210
