PRECURSORS OF QUALITY MANAGEMENT

Authors

  • Daniela Ghelase Dunarea de Jos University of Galati, Romania
  • Luiza Daschievici Dunarea de Jos University of Galati, Romania

DOI:

https://doi.org/10.35219/ann_udjg_im.2022.2.03

Keywords:

Quality management, TQM, W. Eduards Deming, Joseph M. Juran, “Zero Defects”, “Quality Trilogy”, CWQC

Abstract

After World War II, two major forces emerged that had a profound impact on quality. The first was the Japanese quality revolution and the second was the awareness of the importance of product quality in the mind of the customer. The promoters of that quality revolution in Japan were the Americans. The paper presents the contributions of the most important precursors of quality management.

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Published

2025-09-17

Issue

Vol. 29 No. 2 (2022)

Section

Articles

How to Cite

1.
PRECURSORS OF QUALITY MANAGEMENT. ANN_UDJG_IM [Internet]. 2025 Sep. 17 [cited 2026 Nov. 2];29(2):13-6. Available from: https://ojs.ugal.ro/index.php/im/article/view/9210

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