PRECURSORS OF QUALITY MANAGEMENT

Autor/innen

  • Daniela Ghelase Dunarea de Jos University of Galati, Romania
  • Luiza Daschievici Dunarea de Jos University of Galati, Romania

DOI:

https://doi.org/10.35219/ann_udjg_im.2022.2.03

Schlagwörter:

Quality management, TQM, W. Eduards Deming, Joseph M. Juran, “Zero Defects”, “Quality Trilogy”, CWQC

Abstract

After World War II, two major forces emerged that had a profound impact on quality. The first was the Japanese quality revolution and the second was the awareness of the importance of product quality in the mind of the customer. The promoters of that quality revolution in Japan were the Americans. The paper presents the contributions of the most important precursors of quality management.

Veröffentlicht

2025-09-17

Ausgabe

Rubrik

Articles

Zitationsvorschlag

1.
PRECURSORS OF QUALITY MANAGEMENT. ANN_UDJG_IM [Internet]. 17. September 2025 [zitiert 2. November 2026];29(2):13-6. Verfügbar unter: https://ojs.ugal.ro/index.php/im/article/view/9210

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