The COST OF QUALITY

Abstract

The totality of the expenses incurred for carrying out an action in an enterprise
represents its cost. The cost provides numerical information, having the same unit of
measure, regardless of the nature of the action. With the help of this information, a
comparative analysis can be made of the various actions carried out, establishing
the efficiency of one in relation to another, the validity of the action. The economic
aspect of any business is necessary and mandatory, so that any manager can make
important decisions in the management of the company when the up-to-date
situation of quality costs is known.